Medical Assistants are one of the most versatile healthcare professionals. They are crossed trained to perform both clinical and administrative tasks within provider practices and various hospital settings. The Medical Assistant works alongside the provider gathering and maintaining comprehensive and accurate electronic health records. The medical assistant will provide direct patient care and education, obtain and perform diagnostic tests, and assist with a variety of in-office clinical procedures.

The Medical Assisting program includes clinical and administrative experiences that are  competency-based. During the final semester, students will work clinically alongside a provider in his/her practice as well as perform administrative tasks. A Medical Assistant will have direct  patient care, provide patient education, obtain, and test biological specimens, perform ECG’s and assist the provider in minor office surgeries. Administrative management skills include the understanding of legal and ethical issues, confidentiality, billing and coding, scheduling appointments, referrals, and insurance claims processing.

“In my job I get to be on the edge of almost everything happening in healthcare. The possibilities are endless for me with a degree in Medical Assisting from KVCC.”
—KVCC Student

Opportunities & Information


The Medical Assisting Certificate Program at Kennebec Valley Community College is accredited by the Commission on Accreditation of Allied Health Education Programs ( upon the recommendation of Medical Assisting Education Review Board (MAERB).
Commission on Accreditation of Allied Health Education Programs
25400 US Highway 19 North, Suite 158
Clearwater, FL 33763

Career Opportunities

Medical Assisting is at the heart of healthcare. Employment opportunities include but are not limited to:

  • Family Practice
  • Express Care
  • Family Planning Centers

Specialty Practices: Pediatrics, Women’s Health, Behavioral Health, Cardiology, Urology, Neurology, Wound Care, Nutrition, Rheumatology, Dermatology, and Dentistry

Clinical and administrative responsibilities may vary depending on the practice. Clinical responsibilities include but are not limited to the following:

  • Vitals
  • Patient Education
  • Electronic medical record documentation
  • Exam Preparation
  • Assist with minor office surgery
  • Phlebotomy
  • Injections
  • EKG’s
  • Obtain and perform diagnostic tests

Administrative responsibilities include but are not limited to the following:

  • Scheduling appointments
  • Billing & Coding for insurance
  • Prior authorizations
  • Managing multiple computer applications
  • Professional correspondence

Student Learning Outcomes

To prepare medical assistants who are competent in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains to enter the profession.

Upon completion of the program all students will:

  1. Be prepared and eligible for the American Association of Medical Assistants certification examination.
  2. Demonstrate critical thinking and problem solving skills within the boundaries of professional practice.
  3. Demonstrate effective communication with patients, families, and other health care professionals.
  4. Empathize and employ ethical principles and by showing respect for diversity of culture, age, and gender.
  5. Demonstrate technical proficiency on all skills necessary to for fill the role as a medical assistant.

Program Success

Every year the Medical Assisting Program surveys their graduates and employers to determine the overall satisfaction regarding KVCC’s Medical Assisting program. The surveys evaluate the cognitive, psychomotor and affective domains to determine the graduate’s strengths and weaknesses. These surveys also allow feedback from employers that helps improve the quality of the program.  Rated statements within the survey included but are not limited to:

1.)    The amount of support available to students

2.)    Employer satisfaction with the graduates knowledge and skillset

3.)    The students overall satisfaction with the program

4.)    The students pass rate on the certification exam (Certified Medical Assistant – CMA, AAMA)

The results over the last five years (2016-2020) are summarized below:

Graduate Satisfaction with Program Employer Satisfaction with KVCC Students Rate at which KVCC Students Pass the Certification Exam
2020 100% 100% 76.19
2019 100% 100% 85%
2018 100% 100% 92.86%
2017 100% 100% 95.24%
2016 100% 100% 85.71%
Average over 5 years 100% 100% 87%



For more information, please contact:

Enrollment Services

(207) 453-5822

Program Faculty

Brittany Newby, Medical Assisting Program Department Chair
(207) 453-5005 

Samantha Hamlin, Medical Assisting Faculty
(207) 453-5851 

Advisory Committee

This committee is made up of physicians, area employers, industry leaders, sponsor administration, community members, current students and past graduates, and KVCC faculty members. The primary purpose is to help the College ensure that the program is relevant to the community, addresses current industry standards, meets workforce needs, and has appropriate resources to support high quality student outcomes. To accomplish this purpose, the advisory committee focuses on the specific functions of program development, curriculum review, program evaluation, instructor guidance, student recruitment, retention, and job placement.

Medical Assisting Advisory Committee Members:

Laurie Alexander, Employer, Sebasticook Valley Hospital

Courtney Daggett, Employer, Redington Fairview

Cindy Atwood, Employer, Health Reach

Marilyn Kenyon, Retired Employer

Clay Landry, Public Member

Barbara McCutcheon, Public Member

Ashley West, Employer, Maine General Medical Center

Susan McLeod, Employer, Maine General Medical Center

Lila Myers, KVCC Medical Assisting Graduate

Holly Kelley, KVCC Medical Assisting Student

Ann Walker, Adjunct, KVCC

Sarah Landry, Adjunct, KVCC

Kathryn Englehart, Sponsor Administration, Academic Dean, KVCC

Karen Normandin, Sponsor Administration, President, KVCC

Samantha Hamlin, Faculty, KVCC

Brittany Newby, Program Director / Chair, KVCC


The Last Medical Assisting Advisory Committee Meeting was:

April 23rd, 2021 at 10am
Frye Conference Room
Kennebec Valley Community College

Past Meeting Minutes

November 2018
April 2018
October 2017
April 2017
November 2016
April 2016
November 2015