Information Technology Department

The mission of the Information Technology Department at Kennebec Valley is to serve the Kennebec Valley Community by offering reliable, secure and comprehensive information, communication and technology systems and services to advance the goals of the College.  We achieve this mission through computing, networking and communications innovation, training and management, and a commitment to the highest levels of professionalism and customer service.

You can request IT help or service from our Support Desk in one of four ways:

1. In person, at our Support Desks in King Hall, Room 108 and Averill Hall, Room 215 at the Alfond campus
2. Via telephone, at 453-5079
3. By email at ITSupport@kvcc.me.edu, or
4. Through the self-help Web portal of our ticketing system

IT Support Desk Operating Hours

Fall & Spring Sessions

 Monday….7AM – 6:30 PM
 Tuesday….7AM – 5:00 PM
 Wednesday….7AM – 6:30 PM
 Thursday….7AM – 6:30 PM
 Friday….7AM – 4PM
 Saturday…….Closed
 Sunday………Closed

Academic Breaks

Monday….7:30 AM – 4PM
Tuesday….7:30 AM – 4PM
Wednesday….7:30 AM – 4PM
Thursday….7:30 AM – 4PM
Friday….7:30 AM – 4PM
Saturday………. Closed
Sunday………… Closed

Summer Sessions

Monday….7:30 AM – 4PM
Tuesday….7:30 AM – 4PM
Wednesday….7:30 AM – 4PM
Thursday….7:30 AM – 4PM
Friday….7:30 AM – 4PM
Saturday………. Closed
Sunday…………. Closed

    * The Support Desk is closed any day that the campus is closed

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