Medical Assistants are one of the most versatile healthcare professionals. They are crossed trained to perform both clinical and administrative tasks within provider practices and various hospital settings. The Medical Assistant works alongside the provider gathering and maintaining comprehensive and accurate electronic health records. The medical assistant will provide direct patient care and education, obtain and perform diagnostic tests, and assist with a variety of in-office clinical procedures.

The Medical Assistant Certificate program includes lecture and laboratory experience that is competency-based (hands on learning). Students master their skills in a state of the art Provider Practice Simulation Lab. During their final semester, students are provided with practical experience in the clinical setting, including rotations in a physician’s office and hospital laboratory.

The mission of the Medical Assisting Certificate program is to prepare students for employment in physicians’ offices, clinics, and hospitals. The curriculum provides students with current knowledge in both clinical and administrative procedures. The program is committed to providing students with a foundation of knowledge, skills and behaviors that will carry them into the work force and lifelong learning.

This program is funded in part by a $2.5 million grant from the U.S. Department of Labor, Employment & Training Administration.  This is an Equal Opportunity/Affirmative Action program, adaptive equipment will be provided upon request to individuals with disabilities. 
“In my job I get to be on the edge of almost everything happening in healthcare. The possibilities are endless for me with a degree in Medical Assisting from KVCC.”
—KVCC Student

Opportunities & Information


The Medical Assisting Certificate Program at Kennebec Valley Community College is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of Medical Assisting Education Review Board (MAERB).
Commission on Accreditation of Allied Health Education Programs
25400 US Highway 19North, suite 158
Clearwater, FL 33763

Program of Study

Additional Program Requirements:

Students must assume responsibility for transportation and/or other living costs to and from statewide clinical sites.

Below are the course and graduation requirements necessary to earn an AAS degree or certificate in Medical Assisting. Please click here for a printable version.


Career Opportunities

Medical Assisting is at the heart of healthcare. Employment opportunities include but are not limited to:

  • Family Practice
  • Express Care
  • Family Planning Centers

Specialty Practices: Pediatrics, Women’s Health, Behavioral Health, Cardiology, Urology, Neurology, Wound Care, Nutrition, Rheumatology, Dermatology, and Dentistry

Clinical and administrative responsibilities may vary depending on the practice. Clinical responsibilities include but are not limited to the following:

  • Vitals
  • Patient Education
  • Electronic medical record documentation
  • Exam Preparation
  • Assist with minor office surgery
  • Phlebotomy
  • Injections
  • EKG’s
  • Obtain and perform diagnostic tests

Administrative responsibilities include but are not limited to the following:

  • Scheduling appointments
  • Billing & Coding for insurance
  • Prior authorizations
  • Managing multiple computer applications
  • Professional correspondence

Goals & Outcomes

To prepare competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills), and affective (behavior), learning domains.

Upon completion of the program all students will:

I.  Be prepared and eligible for the American Association of Medical Assistants certification examination.

  1. Student Learning Outcome:  Students will achieve passing grade on three mock certification exams which will be equal or greater than the national average for the first time takers.

II. Demonstrate critical thinking and problem solving skills within the boundaries of professional practice.

  1. Student Learning Outcome:  Students will gather factual information and apply it to a given problem.
  2. Student Learning Outcome:  Students will analyze logical connections among the facts relevant to a given situation.

III.  Demonstrate effective communication with patients, families, and other health care professionals.

  1. Student Learning Outcome:  Students will demonstrate oral communication within a medical setting.
  2. Student Learning Outcome:  Students will demonstrate written communication skills within a medical setting.

IV. Empathize and employ ethical principles and by showing respect for diversity of culture, age, and gender.

  1. Student Learning Outcome:  Students will demonstrate empathy and respect for all patients.
  2. Student Learning Outcome:  Students will demonstrate ethical decision making within a medical setting.

V. Demonstrate technical proficiency on all skills necessary to for fill the role as a medical assistant.

  1. Student Learning Outcome:  Students will demonstrate proficiency on all skill as a medical assistant.

Program Success

Every year the Medical Assisting Program surveys their graduates and employers to determine the overall satisfaction regarding KVCC’s Medical Assisting program. The surveys evaluate the cognitive, psychomotor and affective domains to determine the graduate’s strengths and weaknesses. These surveys also allow feedback from employers that helps improve the quality of the program.  Rated statements within the survey included but are not limited to:

1.)    The amount of support available to students

2.)    Employer satisfaction with the graduates knowledge and skillset

3.)    The students overall satisfaction with the program

4.)    The students pass rate on the certification exam (Certified Medical Assistant – CMA, AAMA)

The results over the last five years (2015-2019) are summarized below:

Graduate Satisfaction with Program Employer Satisfaction with KVCC Students Rate at which KVCC Students Pass the Certification Exam
2019 100% 100% 85%
2018 100% 100% 92.86%
2017 100% 100% 95.24%
2016 100% 100% 85.71%
2015 100% 100% 100%
Average over 5 years 100% 100% 91.76%

Students must complete 36 credits in the Medical Assisting program and achieve a minimum grade of “C” in all courses. Students must attain a final GPA of 2.0 or higher.
Criteria for Graduation


For more information, please contact:

Brittany Newby
(207) 453-5005

Accreditation Information


This committee is made up of physicians, area employers, industry leaders, sponsor administration, community members, current students and past graduates, and KVCC faculty members. The primary purpose is to help the College ensure that the program is relevant to the community, addresses current industry standards, meets workforce needs, and has appropriate resources to support high quality student outcomes. To accomplish this purpose, the advisory committee focuses on the specific functions of program development, curriculum review, program evaluation, instructor guidance, student recruitment, retention, and job placement.

Medical Assisting Advisory Committee Members

Brittany Newby
Program Chair and Faculty KVCC 

Kathy Englehart
Sponsor Administrator
KVCC Academic Dean

Ann Walker
Adjunct KVCC

Paula Dube
Health Reach

Marilyn Kenyon
Retired Employer

Clay Landry
Public Member

Laurie Alexander
Northern Light Hospital

Barbara McCutcheon
Public Member

Robin Doody
Northern Light Hospital

Kayla Jordan
Faculty KVCC

Jessica Moody
Graduate KVCC Medical Assisting

Holly Vanadestine
Graduate KVCC Medical Assisting

Courtney Daggett PA-C
Redington Fairview Hospital

Lila Myers
Graduate- KVCC Medical Assisting

Susan McLeod
Maine General Hospital

Kim Cunningham
Northern Light Hospital

Ashley West
Maine General Hospital

Monica Heath
MA Student KVCC

Karen Normandin
Sponsor Administrator
President KVCC


The Last Medical Assisting Advisory Committee Meeting was:

April 23rd, 2021 at 10am
Frye Conference Room
Kennebec Valley Community College

Past Meeting Minutes

November 2018
April 2018
October 2017
April 2017
November 2016
April 2016
November 2015