Programs - PPT - PPT225 Syllabus

 

                                                KENNEBEC VALLEY COMMUNITY COLLEGE

                                                                        FAIRFIELD, MAINE

 

                                                          Department of Trades and Technology

 

 

COURSE NUMBER:     PPT225                                                                  CREDIT HOURS:     3

COURSE TITLE:           Quality Aspects of Pulp & Paper Manufacture         CLOCK HOURS:      45

 

INSTRUCTOR:              Monty Henderson                                                    OFFICE HOURS:      As posted.

OFFICE:                          Room 103, Frye Building                                         VOICE MAIL:           453-5120

E-MAIL ADDRESS:      mhenderson@kvcc.me.edu

 

TEXTS:         

Required:

 

Handouts from Total Quality manual with permission from Carl Schreier, Bowater/Great Northern Paper Company as well as other selected handout materials.

 

Wheeler, Donald J. and David s. Chambers. Understanding Statistical Process Control. 2nd Ed., Knoxville, TN:  SPC Press, 1992.

 

Recommended:

 

Hahn, Lucille D. Testing Guidebook, 1st Ed., Atlanta, GA:  TAPPI Press, 1992.

 

PRE/CO-REQUISITES:       PPT111

 

COURSE DESCRIPTION:

 

This course provides coverage of the quality aspects of the production of pulp and paper products from the perspective of Total Quality Management, including:  concept of quality and variation; common and special cause systems; tools for identifying special causes; tools for systems analysis; quality improvement strategies; theory of change management; ANSI/ISO/ASQC9001 Quality Systems; and Margaret Chase Smith State Quality Award Requirements. Quality control and assurance requirements for successful mill operations are also covered.

 

COURSE OBJECTIVES:

 

Upon successful completion of this course, the student should be able to:

 

 1.        define specific pulp and paper grade quality requirements in terms of physical and optical properties.

 

 2.        describe the functional requirements of a modern quality program.

 

 3.        discuss the significance of variation as it relates to processes and quality.

 

 4.        discuss the two dimensions of quality.

 

 5.        discuss the linkage between process and product quality.

 

 6.        distinguish between common and special cause systems.

 

 7.        apply and interpret control charting techniques.

 

 8.        describe the difference between the improvement strategies for common and special cause systems.

 

 9.        apply tools for systems analysis and improvement.

 

10.       define the application requirements for ANSI/ISO/ASQC Q9001 Quality systems.

 

11.       define the application requirements for the Margaret Chase Smith State Quality Award.

 

COURSE OUTLINE (Topical):

 

 1.        Overview Of Course Contents. Quality As A Concept. History Of Quality Requirements In The Pulp And Paper Industry. Total Quality And Practice Lecture & Discussion - SPC, Detection V. Prevention System, Variation, Deming's 14 Points, 7 Deadly Diseases.

 

 2.        Data Collection, Kano Model, Key Quality Characteristics.

 

 3.        Operational Definitions (Animal Cracker Exercise), Taguchi Loss Function

 


 4.        QC Story - 7-Step Improvement Process. Pareto Diagrams. Run Charts - Graphing, Plotting Data, Median, Interpretation.

 

 5.        More on Run Charts. Enumerative v. Analytical Studies. Cause Analysis - Fishbone Chart, Relation Diagram.

 

 6.        More Caused Analysis - Histograms, Scatter Diagrams, Dice Example.

 

 7.        Introduction to Control Charts - Quincunx. Types of Data - Variables, Count, Attribute.

 

 8.        More Control Charts. Discussion of Paper Quality Attributes and Testing.

 

 9.        7-Step Case Study.

 

10.       Quality Systems - ISO.

 

11.       MCS Quality Award. Comparison of MCS to ISO.

 

12.       Paradigms. Systemic Thinking. 7 Step Review.

 

13.       Control Charts for Attribute and Count Data - Types of Data.

 

14.       Standardization.

 

           
COURSE ACTIVITIES:

 

This is primarily a lecture and discussion course, although the instructor is encouraged to arrange field trips, if possible, to a pulp and paper mill to observe material/product quality testing.

 

COURSE REQUIREMENTS:

Grading:

 

Quizzes............................................................................................... 50%

Mid-Term Exam.................................................................................. 25%

Final Exam.......................................................................................... 25%

 

Equipment:

 

Hard hat, safety shoes, safety glasses, hearing protection, and a respirator will be required for mill field trips.

 

Make-up Exam Policy:

 

All exams must be taken. The student is responsible for arranging for make-up should he/she be absent. Tests not made up will receive a score of zero.

 

ATTENDANCE POLICY:

 

More than three absences during the course will require special authorization by the instructor.

 

STUDENTS WITH DISABILITIES:

 

In accordance with Section 504 of the Rehabilitation Act of 1973 and Title II of the Americans with Disabilities Act of 1990, this College is committed to assisting qualified students with disabilities achieve their educational goals.

 

If you are in need of academic accommodations in this course, you MUST contact the Disability Counselor in Room 126B, King Hall, 453-5019. You MUST provide appropriate documentation of your disability and make a request for accommodation to the Disability Counselor. Request for accommodation must be renewed each semester for each course.

 

This syllabus is available in enlarged print and on audio tape. Please contact the Disability Counselor in Room 126B, King Hall, to obtain these.

 

Revision Date:  May 17, 2004