
Department
of Trades and Technology
COURSE NUMBER: PPT225 CREDIT
HOURS: 3
COURSE TITLE: Quality Aspects of Pulp & Paper Manufacture CLOCK
HOURS: 45
INSTRUCTOR: Monty Henderson OFFICE
HOURS: As posted.
OFFICE: Room 103,
E-MAIL ADDRESS: mhenderson@kvcc.me.edu
TEXTS:
Required:
Handouts from Total
Quality manual with permission from Carl Schreier, Bowater/Great Northern
Paper Company as well as other selected handout materials.
Wheeler,
Donald J. and David s. Chambers. Understanding
Statistical Process Control. 2nd Ed.,
Recommended:
Hahn, Lucille D. Testing
Guidebook, 1st Ed.,
PRE/CO-REQUISITES: PPT111
COURSE DESCRIPTION:
This
course provides coverage of the quality aspects of the production of pulp and
paper products from the perspective of Total Quality Management,
including: concept of quality and
variation; common and special cause systems; tools for identifying special
causes; tools for systems analysis; quality improvement strategies; theory of
change management; ANSI/ISO/ASQC9001 Quality Systems; and Margaret Chase Smith
State Quality Award Requirements. Quality control and assurance requirements
for successful mill operations are also covered.
COURSE OBJECTIVES:
Upon
successful completion of this course, the student should be able to:
1. define specific pulp and paper grade quality requirements in
terms of physical and optical properties.
2. describe the functional requirements of a modern quality
program.
3. discuss the significance of variation as it relates to
processes and quality.
4. discuss the two dimensions of quality.
5. discuss the linkage between process and product quality.
6. distinguish between common and special cause systems.
7. apply and interpret control charting techniques.
8. describe the difference between the improvement strategies
for common and special cause systems.
9. apply tools for systems analysis and improvement.
10. define the
application requirements for ANSI/ISO/ASQC Q9001 Quality systems.
11. define the
application requirements for the Margaret Chase Smith State Quality Award.
COURSE OUTLINE (Topical):
1. Overview
Of Course Contents. Quality As A Concept. History Of Quality Requirements In The Pulp And Paper Industry.
Total Quality And Practice Lecture & Discussion - SPC, Detection V.
Prevention System, Variation, Deming's 14 Points, 7 Deadly Diseases.
2. Data
Collection,
3. Operational
Definitions (Animal Cracker Exercise), Taguchi Loss Function
4. QC
Story - 7-Step Improvement Process. Pareto Diagrams.
Run Charts - Graphing, Plotting Data, Median, Interpretation.
5. More
on Run Charts. Enumerative v. Analytical Studies.
Cause Analysis - Fishbone Chart, Relation Diagram.
6. More
Caused Analysis - Histograms, Scatter Diagrams, Dice Example.
7. Introduction
to Control Charts - Quincunx. Types of Data - Variables, Count, Attribute.
8. More
Control Charts. Discussion of Paper Quality Attributes and
Testing.
9. 7-Step
Case Study.
10. Quality Systems - ISO.
11. MCS Quality Award. Comparison
of MCS to ISO.
12. Paradigms. Systemic
Thinking. 7 Step Review.
13. Control Charts for Attribute and Count
Data - Types of Data.
14. Standardization.
COURSE ACTIVITIES:
This
is primarily a lecture and discussion course, although the instructor is
encouraged to arrange field trips, if possible, to a pulp and paper mill to
observe material/product quality testing.
COURSE REQUIREMENTS:
Grading:
Quizzes............................................................................................... 50%
Mid-Term
Exam.................................................................................. 25%
Final
Exam.......................................................................................... 25%
Equipment:
Hard
hat, safety shoes, safety glasses, hearing protection, and a respirator will be
required for mill field trips.
Make-up Exam Policy:
All
exams must be taken. The student is responsible for arranging for make-up
should he/she be absent. Tests not made up will
receive a score of zero.
ATTENDANCE
POLICY:
More than three absences during the
course will require special authorization by the instructor.
STUDENTS
WITH DISABILITIES:
In accordance with Section 504 of the
Rehabilitation Act of 1973 and Title II of the Americans with Disabilities Act
of 1990, this College is committed to assisting qualified students with
disabilities achieve their educational goals.
If you are in need of academic
accommodations in this course, you MUST contact the Disability Counselor in
Room 126B, King Hall, 453-5019. You MUST provide
appropriate documentation of your disability and make a request for
accommodation to the Disability Counselor. Request for accommodation must be
renewed each semester for each course.
This syllabus is available in enlarged
print and on audio tape. Please contact the Disability Counselor in Room 126B,
King Hall, to obtain these.
Revision Date: