RESOLVED: Blackboard Discussion Errors

Wednesday, January 01, 2014 10:06 PM

 

The issue (as reported below) regarding errors when accessing the discussion board/forums in Blackboard have been resolved as of 10PM on 01.01.2014

Estimated Time of Resolution:  Resolved

 

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Original Post - 01.01.2014 | 2:00 PM
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When attempting to access a discussion board in Blackboard, users are receiving an error message instead of the discussion board as expected.

The error displays with a red banner stating "Error".  Additionally, text similiar to the following appears below the red banner:

blackboard.data.discussionboard.datamanager.impl.MessageManagerImpl.loadTopThreadByMessage(Lblackboard/data/discussionboard/Message;)Lblackboard/data/discussionboard/Message;

For reference, the Error ID is <Unique Error ID>

 

We have verified the issue and have opened a support ticket with Blackboard and are waiting to hear back from the vendor.

 

Estimated Time of Resolution:  Unknown at this time

 
Posted in: System Status Updates 

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